Master ServiceNow System Admin Exam 2025 – Level Up Your Admin Game!

The module that tracks all upgrades to the system is Upgrade History. This module provides a comprehensive record of the different versions of ServiceNow that have been installed along with any relevant upgrade details. It includes information such as the date of the upgrade, the version number being upgraded to, and any issues encountered during the upgrade process. This tracking is essential for maintaining system integrity and ensuring that administrators can audit changes, troubleshoot problems, and review how updates have impacted the environment over time.

In contrast, options like System Diagnostics focus more on the performance and health of the system rather than directly tracking upgrades. Update Set History pertains to the tracking of changes made to applications and configurations within a ServiceNow instance but does not provide information about system version upgrades. Lastly, System Logs capture system activities and errors but are not specifically tailored for tracking upgrades. This distinction clarifies why Upgrade History is the most relevant and accurate choice for tracking system upgrades.