Master ServiceNow System Admin Exam 2025 – Level Up Your Admin Game!

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What are the components of a table?

Fields and Records

The components of a table in ServiceNow are indeed fields and records. In this context, fields correspond to the columns of the table, capturing specific attributes or pieces of information about the records. Each field represents a distinct piece of information, such as a user's name or a ticket status.

Records, on the other hand, represent the individual entries or rows within the table. Each record encapsulates a set of values for the various fields, collectively representing a complete entity of information. For instance, a record in an incident management table would have fields such as incident number, description, and priority filled out for that specific incident.

The other options allude to various structures but do not accurately represent the components of a table in ServiceNow. Columns and rows are indeed common terms used in spreadsheets and databases, but they don't encapsulate the specific terminology used within ServiceNow. Items and categories or sections and entries are terms associated with different functionalities, such as categorizing catalog items or organizing modules but don’t describe the basic building blocks of a table itself.

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Columns and Rows

Items and Categories

Sections and Entries

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