Master ServiceNow System Admin Exam 2026 – Level Up Your Admin Game!

In ServiceNow, groups are specifically stored in the Sys_user_group table. This table is designed to manage information regarding user groups, enabling the organization of users into collective units for simplified administration and role assignment. By using the Sys_user_group table, administrators can efficiently manage permissions, access controls, and assignments related to these groups.

The Sys_user_table holds individual user accounts, while the Sys_security_group is not a standard table used for user groups in ServiceNow. Similarly, the Sys_user_roles table focuses on user role definitions rather than group categorizations. Thus, the Sys_user_group table is the correct repository for storing and managing groups, illustrating the importance of structured data management within the platform.